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Online Claiming Guide

Online Claiming now available

Step 1 –  Click the Online Claiming tab in the navigation menu bar.

Step 2 – Read and click to agree to the checklist and Declaration and then click next.

Step 3 – Enter the policyholder details and patient details.

Your policy number can be found by logging on to your member area or by contacting customer service on 094 937 8608.

Step 4 – If this is your first time submitting a claim, please upload a copy of your bank details.

Step 5 – Enter your Dentist Name, Dental Practice Name and Address here.

Step 5 – Upload your dental receipts here. Please note all receipts must be itemised.

Then select Submit Dental Claim to send your claim to be processed.

Step 6 – If you don’t have an itemised receipt select no in the drop-down in step 5.

Upload a copy of your receipt and fill in the details in the drop-down boxes provided, including tooth number, date of service & fee.

Then select Submit Dental Claim to send your claim to be processed.

Please note your claim cannot be processed if it does not have one of the following:
• An itemised receipt
• Section E treatment details filled in, including tooth number and surfaces where applicable.

 

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