Online Claiming now available
Step 1 – Click the Online Claiming tab in the navigation menu bar.
Step 2 – Read and click to agree to the checklist and Declaration and then click next.
Step 3 – Enter the policyholder details and patient details.
Your policy number can be found by logging on to your member area or by contacting customer service on 094 937 8608.
Step 4 – If this is your first time submitting a claim, please upload a copy of your bank details.
Step 5 – Enter your Dentist Name, Dental Practice Name and Address here.
Step 5 – Upload your dental receipts here. Please note all receipts must be itemised.
Then select Submit Dental Claim to send your claim to be processed.
Step 6 – If you don’t have an itemised receipt select no in the drop-down in step 5.
Upload a copy of your receipt and fill in the details in the drop-down boxes provided, including tooth number, date of service & fee.
Then select Submit Dental Claim to send your claim to be processed.
Please note your claim cannot be processed if it does not have one of the following:
• An itemised receipt
• Section E treatment details filled in, including tooth number and surfaces where applicable.