Claiming is Fast & Simple
Step 1 – Before visiting the dentist
If you are unsure about your level of cover and need advice call our customer service team on 094 937 8608 in advance of commencing any treatment.
Step 2 – At the dentist
Following treatment, pay your dentist and ask for an itemised receipt.
An itemised receipt will contain the following information:
- Tooth Number (& Surface) for Sealants, Fillings, Crown, Repair Crown, Stainless Steel Crown, Root Canal Pulpotomy, Extractions, Bridge, Implant Crowns, Emergency Treatment
- Quadrant for Periodontal Treatment
- Date of Service
- € Fee for each treatment
If you require more extensive treatment, your dentist will provide you with your treatment plan, which you can submit directly to DeCare for prior approval. You can email your treatment plan directly to DeCare at firstname.lastname@example.org or you can post your treatment plan to DeCare Dental, IDA Business Park, Claremorris, Co. Mayo.
Upon receipt of your treatment plan, DeCare will confirm whether the proposed treatment will be covered by your policy.
Step 3 – Submitting your claim
You can submit your claim as soon as a course of treatment is complete.
Claiming options include:
DeCare Dental’s online claiming is a service offered to members to provide a fast and secure online claims submission option for members as an alternative to direct pay or postal options.
(You can also Pay & Claim by Post – Just pay your dentist as normal and claim back the costs covered by your policy as soon as your treatment is completed. Send your claim form and receipts to us by post to the following address: DeCare Dental, IDA Business Park, Claremorris, Co. Mayo).
|Take a picture of your itemised dental receipt||Fill in the details required on the online claim form and upload your receipt and submit securely.||Claim processed. Benefit transferred directly to your bank account|
To find a list of participating dentists, just visit https://decare.ie/dentist-finder/.
If you need any help, just call us on 1890 130 017 / 094 93 78608 – we’re happy to help.